No CourtView: Malware attack forces Alaska Court System to take services offline - Must Read Alaska
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Wednesday, May 12, 2021
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No CourtView: Malware attack forces Alaska Court System to take services offline

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The Alaska Court System temporarily disconnected online services, including its website and the ability to look up case information in CourtView. The servers holding the information were attacked by malware, the court system said in a press release Saturday night.

“At this time, the court system does not believe any confidential court documents or employee information has been compromised, but will promptly notify any affected individuals if that occurs. No customer credit card information was compromised.”

The court system is working with a cybersecurity company to respond to the incident and prevent any further system breaches, the press release said, having disconnected its servers from the internet to stop any additional incursions. This impacts the public’s ability to:

  • access the Alaska Court System website, except for the homepage;
  • access to CourtView, the court’s case management system which includes listings of all filings, orders, andhearing dates;
  • send email to any court email addresses, including filing documents by email;
  • receive email from court email addresses;
  • eFiling through TrueFiling;
  • submit online juror questionnaires;
  • participate by Zoom in hearings or meetings;
  • participate in hearings by video from jail facilities that use Polycom systems;
  • make online payments for bail or filing fees ; and
  • send citations through TRACS.The following systems will continue to work:
  • phone, fax and Zoom phone numbers;
  • internal email between ACS employees;
  • courtroom recording system;
  • electronic file access by judicial officers in eFiling locations; and
  • courthouse security systems and building access

It is unclear when the courts will reconnect to the internet. The court system is committed to continuing operations while remedying the cybersecurity incident.

Emergency hearings and essential proceedings will occur including: arraignments, domestic violence hearings, Child in Need of Aid emergency hearings, bail hearings, mental health commitment hearings, emergency guardianship proceedings, and search warrant requests.

Other proceedings may occur and the court will notify parties of any schedule changes. Most hearings will happen telephonically. All scheduled jury trials will continue as planned. The court system will be unable to update its website regularly while online services are down.

Phone numbers for individual courthouses are the best way to contact the court system. Updates and more information aboutaccessing services and court calendars will be made on the court system’s Facebook page and Twitter account ; you do not need Facebook or Twitter accounts to see updates.

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Suzanne Downing had careers in business and journalism before serving as the Director of Faith and Community-based Initiatives for Florida Gov. Jeb Bush and returning to Alaska to serve as speechwriter for Gov. Sean Parnell. Born on the Oregon coast, she moved to Alaska in 1969.

Latest comments

  • At some time all of us have suffered malware attacks-the replies on MRAK has not worked since the attack here. I think that public hanging of a perp or two might work better than any antivirus.

  • Is it time to go back to the U. S Mail system, paper files, and pay qualified people to answer the phones? Maybe as a backup?

  • Yes Daniel
    I grew up with a party line telephone. Old school, always works best.
    Wait I lost my phone, Kk just walk over to your neighbor’s door and knock. It’s not that hard.
    Do you even know your neighbors, people?
    Get off Facebook.

  • Can’t wait to get an RFID implant!?! 🥴

  • Bummer…supposed to be an omnibus hearing this week for the creep that stole our truck. Hating to deal with phone answerers.

  • Oh this is good news. Now I have a chance to rent an apartment
    My criminal record is temporary expunged.

  • MRAK got attacked, apparently by someone using one of the muni servers. Now the muni gets attacked.
    An IT friend of mine say’s that it’s possible that whomever attacked MRAK had downloaded malware to do it with, and that malware left a “gift” for the muni.
    It was probably an IT person, or someone who got the password from them, to get into the system.
    Good thing for whomever it was, that the FBI is too busy trying to find Pelosi’s laptop.

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