The bulk email provider MailChimp on Monday admitted to Must Read Alaska that it had erred in suspending the political newsletter’s account.
On Friday, MailChimp notified MRAK that the Alaska newsletter was suspended and the Friday newsletter would not be sent to the 12,000 current subscribers. The company did not respond to our questions about what content had offended MailChimp, which has recently been sold to Intuit.
On Monday, MailChimp wrote a response that its provider, Omnivore, had discovered content in the Friday newsletter that was deemed harmful. MailChimp did not say what content had triggered the suspension but said upon human review, it was a mistake.
That was too late for Must Read Alaska. Editor Suzanne Downing had already switched to a different provider on Friday afternoon and published the Friday newsletter on the Constant Contact platform.
Must Read Alaska has been publishing a newsletter for Alaskans since April of 2015.