Alaska Airlines is suspending its usual cancellation fees through March 12, in response to the COVID-19 virus and concerns travelers may have over their flight plans.
“Every day seems to bring new developments related to the coronavirus, and the uncertainty of the disease is unsettling. Our hearts go out to those around the world who’ve been impacted by the virus,” the company announced on its website. The policy applies to all fares, including the “Saver” fares that are normally not refundable.
“Starting today, Feb. 27, through March 12, 2020, we’ll suspend change and cancellation fees for new flight bookings for our guests who later decide not to travel because of concerns related to the virus,” Alaska Airlines said.
For flights booked prior to March 12, if you decide to change or cancel your trip, the company will give you full travel credit to fly for up to one year from the issuance of the credit. Fare differences apply. Visit alaskair.com for further details.
In addition, the airlines says it has updated some of its onboard procedures including avoiding having cups and bottles touch each other between passengers, and evaluating its deep cleaning procedures with input from the CDC.