Early Thursday afternoon, a subsea fiber optic cable was damaged and Alaska Communications voice, data, and internet service to Southeast Alaska was interrupted. The outage prevented internet users from accessing state websites, including access to the Legislature’s akleg.gov suite of information. Much of Juneau is without phone and internet service.
The company has started to rerouted traffic to other fiber optic cables and is performing repairs on the damaged cable. “We expect internet service in Southeast Alaska to be restored before midnight tonight,” ACS reported late Thursday evening. “We have crews mobilized and will work around the clock until service is restored.”